Thomas Dickson

Customer Experience Director

With 6 years experience, combined with technical knowledge and business savviness, Tomas is Perceptive’s expert at implementing customer experience and Voice of Customer programmes. Under his guidance, businesses all over New Zealand and Australia have transformed themselves by harnessing their customer data and feedback.
He has worked with brands across a variety of industries, from real estate and banking to insurance and [insert one more industry if possible], which has given him a deep understanding of customers in these spaces and the best practice strategies for creating better experiences for them.